Commercial and Operational Playbook
Market strategy, operational processes, and tools for GoWeBa private financing operations.
Market Strategy
Target Segment
Ideal buyer profile:
- Foreign national (Canadian, American, European) looking for property in Quintana Roo.
- Investment range: $150,000 – $750,000 USD.
- Does not qualify for Mexican bank credit.
- Has down payment available (20-40%).
- Verifiable income in country of origin.
Ideal lender profile:
- Individual investor or family office seeking returns of 8-12% annually.
- Appetite for real estate assets with real collateral.
- Investment horizon: 3-10 years.
- Familiarity with the Mexican market or interest in geographic diversification.
Acquisition Channels
- Real estate agent network — Partnerships with brokers serving foreign nationals in the Riviera Maya.
- Digital marketing — SEO in English/French for keywords such as "financing property Mexico", "Riviera Maya mortgage for foreigners".
- Real estate events — Presence at real estate expos in Cancún, Playa del Carmen, Tulum.
- Referrals — Referral program with incentives for existing clients.
- Strategic partnerships — Developers, notaries, relocation agencies.
Buyer Due Diligence Checklist
Required Documentation
- Valid passport (certified copy)
- Mexican visa (if applicable) or FMM
- Proof of address in country of origin (< 3 months old)
- Proof of income (last 3 years)
- Tax returns / declaraciones fiscales (tax filings)
- Pay stubs / employment letters
- Financial statements (if self-employed or business owner)
- Bank statements (6 months)
- Bank reference letter
- Signed source of funds declaration form
- Completed KYC/AML form
- Authorization for credit history inquiry
- Proof of funds for down payment
Verifications
- Sanctions list screening (OFAC, EU, UN)
- PEP (Personas Expuestas Políticamente — Politically Exposed Persons) screening
- Biometric identity verification
- In-person or video KYC interview
- Income source validation
Property Due Diligence Checklist
Property Documentation
- Seller's title deed (escritura)
- Updated lien-free certificate (RPP — Registro Público de la Propiedad, Public Property Registry)
- Property tax clearance certificate (constancia de no adeudo predial)
- Water and utilities clearance certificate (constancia de no adeudo de agua y servicios)
- Current property tax bill (boleta predial)
- Architectural and topographic plans
- Construction permit (if new construction)
- Condominium regime (régimen de condominio) (if applicable)
- Current insurance policy (or quote)
Property Verifications
- Commercial appraisal by a certified appraiser
- Physical property inspection
- Permitted land use verification
- Restricted/non-restricted zone verification
- Comparative market study
- ZOFEMAT verification (if located in a coastal zone)
- Structural assessment (if construction is > 10 years old)
Operations Dashboard
Key Metrics (KPIs)
| KPI | Description | Target |
|---|---|---|
| Pipeline | Total value of active applications | Monthly growth |
| Conversion | % of applications that close | > 25% |
| Average ticket | Average loan amount | $150K-$350K USD |
| Closing time | Days from application to disbursement | < 45 days |
| Delinquency | % of loans past due > 30 days | < 5% |
| Average LTV | Average Loan-to-Value of portfolio | < 75% |
| Lender ROI | Net return for investors | 8-12% annually |
| NPS | Net Promoter Score from buyers | > 50 |
Periodic Reports
- Daily: Payments received, new applications, delinquency alerts.
- Weekly: Credit pipeline, due diligence status, conversions.
- Monthly: Full portfolio, delinquency, returns, new closings.
- Quarterly: Market analysis, policy adjustments, rate review.
Digital Origination Process
End-to-end flow on the GoWeBa platform:
Online application
↓
Automatic pre-qualification (WEBA IA)
↓
Document upload (WebaForm + WebaDrive)
↓
Due Diligence (automated checklist)
↓
Credit Committee (approval/rejection)
↓
Contract generation (WebaForm Legal)
↓
Digital + notarial signature
↓
Disbursement
↓
Monthly administration (payments, reports)
Source: Report "Financiamiento Privado Inmobiliario — Quintana Roo" prepared for GoWeBa Legal, 2026.