GoWeBaKnowledge Center

Commercial and Operational Playbook

Market strategy, operational processes, and tools for GoWeBa private financing operations.


Market Strategy

Target Segment

Ideal buyer profile:

  • Foreign national (Canadian, American, European) looking for property in Quintana Roo.
  • Investment range: $150,000 – $750,000 USD.
  • Does not qualify for Mexican bank credit.
  • Has down payment available (20-40%).
  • Verifiable income in country of origin.

Ideal lender profile:

  • Individual investor or family office seeking returns of 8-12% annually.
  • Appetite for real estate assets with real collateral.
  • Investment horizon: 3-10 years.
  • Familiarity with the Mexican market or interest in geographic diversification.

Acquisition Channels

  1. Real estate agent network — Partnerships with brokers serving foreign nationals in the Riviera Maya.
  2. Digital marketing — SEO in English/French for keywords such as "financing property Mexico", "Riviera Maya mortgage for foreigners".
  3. Real estate events — Presence at real estate expos in Cancún, Playa del Carmen, Tulum.
  4. Referrals — Referral program with incentives for existing clients.
  5. Strategic partnerships — Developers, notaries, relocation agencies.

Buyer Due Diligence Checklist

Required Documentation

  • Valid passport (certified copy)
  • Mexican visa (if applicable) or FMM
  • Proof of address in country of origin (< 3 months old)
  • Proof of income (last 3 years)
    • Tax returns / declaraciones fiscales (tax filings)
    • Pay stubs / employment letters
    • Financial statements (if self-employed or business owner)
  • Bank statements (6 months)
  • Bank reference letter
  • Signed source of funds declaration form
  • Completed KYC/AML form
  • Authorization for credit history inquiry
  • Proof of funds for down payment

Verifications

  • Sanctions list screening (OFAC, EU, UN)
  • PEP (Personas Expuestas Políticamente — Politically Exposed Persons) screening
  • Biometric identity verification
  • In-person or video KYC interview
  • Income source validation

Property Due Diligence Checklist

Property Documentation

  • Seller's title deed (escritura)
  • Updated lien-free certificate (RPP — Registro Público de la Propiedad, Public Property Registry)
  • Property tax clearance certificate (constancia de no adeudo predial)
  • Water and utilities clearance certificate (constancia de no adeudo de agua y servicios)
  • Current property tax bill (boleta predial)
  • Architectural and topographic plans
  • Construction permit (if new construction)
  • Condominium regime (régimen de condominio) (if applicable)
  • Current insurance policy (or quote)

Property Verifications

  • Commercial appraisal by a certified appraiser
  • Physical property inspection
  • Permitted land use verification
  • Restricted/non-restricted zone verification
  • Comparative market study
  • ZOFEMAT verification (if located in a coastal zone)
  • Structural assessment (if construction is > 10 years old)

Operations Dashboard

Key Metrics (KPIs)

KPIDescriptionTarget
PipelineTotal value of active applicationsMonthly growth
Conversion% of applications that close> 25%
Average ticketAverage loan amount$150K-$350K USD
Closing timeDays from application to disbursement< 45 days
Delinquency% of loans past due > 30 days< 5%
Average LTVAverage Loan-to-Value of portfolio< 75%
Lender ROINet return for investors8-12% annually
NPSNet Promoter Score from buyers> 50

Periodic Reports

  1. Daily: Payments received, new applications, delinquency alerts.
  2. Weekly: Credit pipeline, due diligence status, conversions.
  3. Monthly: Full portfolio, delinquency, returns, new closings.
  4. Quarterly: Market analysis, policy adjustments, rate review.

Digital Origination Process

End-to-end flow on the GoWeBa platform:

Online application
      ↓
Automatic pre-qualification (WEBA IA)
      ↓
Document upload (WebaForm + WebaDrive)
      ↓
Due Diligence (automated checklist)
      ↓
Credit Committee (approval/rejection)
      ↓
Contract generation (WebaForm Legal)
      ↓
Digital + notarial signature
      ↓
Disbursement
      ↓
Monthly administration (payments, reports)

Source: Report "Financiamiento Privado Inmobiliario — Quintana Roo" prepared for GoWeBa Legal, 2026.

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